Question 1

How does Chirps AI learn about my business?

Accepted Answer

Our engine uses advanced RAG (Retrieval-Augmented Generation) to crawl your website URLs, parse uploaded documents (PDF, DOCX, TXT, MD), and even learn from past customer interactions.

Question 2

How long does it take to train an assistant?

Accepted Answer

Training is near-instant. Once you provide a URL or upload a file, our engine processes the data in seconds, and your assistant is ready to chat immediately.

Question 3

Can I embed the AI assistant on any website?

Accepted Answer

Yes! Chirps AI is platform-agnostic. You can embed it on Shopify, WordPress, Webflow, Wix, or any custom HTML site with a single line of code.

Question 4

What training sources are supported?

Accepted Answer

You can train your AI using website URLs (complete sitemap crawls), PDF documents, Word files (.docx), plain text (.txt), and Markdown (.md). We also harvest knowledge from chat history.

Question 5

Does it support voice calls?

Accepted Answer

Absolutely. Our voice technology allows your AI assistants to engage in natural, real-time voice conversations with customers, perfect for hands-free support and lead qualification.

Question 6

Does the AI provide business insights?

Accepted Answer

Yes. Chirps AI automatically extracts actionable insights from customer conversations, identifying common pain points, feature requests, and buying signals to help you improve your business.

Question 7

How accurate is the AI?

Accepted Answer

By grounding the AI in your specific business data and applying strict 'system guardrails', we prevent hallucinations and ensure responses are factual, on-brand, and helpful.

Question 8

Do I need coding skills to use Chirps AI?

Accepted Answer

Not at all. Chirps AI is designed as a no-code platform. You can build, train, and customize your AI assistant entirely through our intuitive dashboard.

Question 9

Is my business data secure?

Accepted Answer

Security is our priority. We use enterprise-grade encryption for all data at rest and in transit. Your training data is used exclusively for your assistants and is never shared.

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